Accommodating Food Allergies
For guests with food allergies, we will do our best to accommodate your needs if you notify us at least three days before your arrival.
Please complete the Pre-Stay Food Allergy Questionnaire provided by us so that we can review your dietary requirements in advance.
We will do our best to avoid specific allergens, such as shrimp in the case of a shrimp allergy. However, we may not be able to accommodate all allergies, as ingredients such as wheat and soy may be present in seasonings and other prepared ingredients.
Please also note that although we take care to avoid specified allergens, we cannot completely eliminate the possibility of trace amounts or cross-contact through cookware, utensils, or shared preparation areas.
Due to the limitations of our kitchen and food preparation environment, we cannot guarantee completely allergen-free meals. Guests with severe or life-threatening allergies are advised to consult their physician before their stay.
Chef: Satoshi Wada
Online Food Allergy Questionnaire >> Printable Food Allergy Questionnaire (PDF) >>
Season PV
Japanese garden to enjoy in every season
四季折々の散策が楽しめる日本庭園
Skin-beautifying hot spring water
美肌効果のある温泉
Tatami flooring throughout the ryokan
館内は廊下も客室も畳敷き
Day-use onsen
日帰り入浴について
Traditional tatami rooms
和の風情を感じる畳の客室
28 guest rooms with private open-air baths
露天風呂付き客室が28室
Seasonal Hokkaido cuisine
北海道の海の幸、山の幸満載の料理
Heartfelt Japanese hospitality
心をこめたおもてなし
Basic Information
| Check-in / Check-out | 3:00 PM / 11:00 AM |
|---|---|
| Accommodation Style | Japanese-style rooms |
| Toilets | Western-style toilets with bidet functions |
| Meals | Dinner and breakfast |
| Number of Rooms | 35 |
| Capacity | 134 guests |
| Smoking Policy | Non-smoking |
| English Assistance | Available |
Climate of Otaru, Hokkaido
(Temperature and Precipitation)
Annual Average Temperature: 8.8°C
Annual Precipitation: 1,281.6 mm
Statistics Period: 1991–2020
Source: Japan Meteorological Agency (JMA)
Please Note
Our standard rates are charged per person and include dinner and breakfast for each night of your stay. Each room accommodates 2 to 6 guests.
Japanese Hospitality - OMOTENASHI -
Tatami
畳
Tatami are traditional Japanese floor mats made from woven rush grass called igusa. In Japan, people remove their shoes before stepping onto tatami and often sit or relax directly on the mats.
Geta
下駄
Please remove your shoes inside the ryokan. When moving around the property, please wear the geta (traditional Japanese wooden sandals) provided for you.
Toilet with Bidet Functions
シャワー付きトイレ
Japanese-style bidet toilets allow you to wash with warm water and feature a heated seat. Some models also include a warm-air drying function.
Yukata
浴衣
A yukata is provided in your guest room. This traditional Japanese casual robe can be worn while relaxing in your room, as well as when visiting the public baths or dining areas.
Samue and pajamas are also provided in the guest room.
*Samue is traditional Japanese loungewear consisting of a matching top and pants.
Futon
布団
In most Japanese-style rooms, guests sleep on futons laid out on the tatami floor. Our staff will prepare your futon while you are having dinner.
Japanese Green Tea and Sweets
日本茶とお茶請け
Upon arrival, enjoy Japanese green tea along with traditional Japanese sweets as part of our welcome.
Vending Machine
自動販売機
Vending machines offer a variety of drinks and are available inside the ryokan.
Free Wi-Fi
インターネット
Free Wi-Fi is available throughout the ryokan.
Message from the Owner
When the demands of everyday life leave you feeling tired, sometimes a change of scenery is just what you need.
Even simply imagining a trip can lift your spirits and bring a little freshness and joy back into your daily life.
Surrounded by spacious gardens, our inn offers a variety of experiences that make the most of its natural setting. Roast marshmallows around the fire on our terrace, enjoy an authentic sauna surrounded by nature, join an early-morning garden yoga session, or simply take a leisurely stroll.
You can also enjoy oshiruko, a traditional sweet red bean soup, at our irori hearth café, experience a matcha tea ceremony in the lounge, taste our homemade soft-serve ice cream made with local milk, or end your evening with a strawberry parfait.
Throughout our spacious grounds, we have created little experiences for you to discover and enjoy at your own pace.
Our spa treatments are provided by our own trained staff rather than outside therapists, and we especially recommend our complimentary mini treatment.
If you would also like time for an afternoon nap or to lose yourself in a good book, one night may simply not be enough.
Instead of rushing from one sightseeing spot to another, we hope you will allow yourself to slow down. Spend time in our open, peaceful surroundings, reconnect with yourself, and enjoy the encounters and conversations you have with our staff along the way.
It would bring us great joy if Kourakuen could be a place where you can experience this kind of enriching and unhurried journey.
We look forward to welcoming you.
Message from the Okami
Our inn is a traditional Japanese hot spring inn surrounded by a beautiful garden rich in the nature of Hokkaido, just a 15-minute drive from the Otaru Canal.
Located at the entrance to the Asarigawa Onsen area, we are about one hour from New Chitose Airport and 30 minutes from Sapporo via the expressway. Despite this convenient location, our spacious grounds are nestled in a quiet residential neighborhood, offering a peaceful retreat away from the bustle of the city.
Our 26,000-square-meter garden, first created by a previous generation of our family in the early Showa period, is surrounded by trees over a century old. In early May, around 200 cherry trees burst into bloom, making the garden one of Otaru’s well-known cherry blossom spots.
From late May into June, wisteria and azaleas add their colors to the garden. In summer, visitors can enjoy Japanese snowball flowers, hydrangeas, and roses that we carefully tend throughout the year. Late October brings the autumn foliage, which is my favorite season, while in winter, the deep snow transforms the garden into a pure white landscape that brings a wonderful sense of peace.
Our inn has 35 guest rooms, 28 of which feature their own private open-air baths. The floors throughout the inn are covered with tatami, allowing guests to enjoy the warmth and atmosphere of traditional Japanese surroundings.
We hope every guest who stays with us will leave feeling refreshed in both body and spirit. With fresh flowers placed throughout the inn and the soothing waters of our hot springs, we strive to welcome each guest with heartfelt hospitality.
On our website, you can explore videos of the garden throughout the four seasons, as well as our cuisine, guest rooms, hot springs, and other facilities.
We hope you will take a moment to discover what awaits you here—and perhaps one day visit us to enjoy the flowers, trees, and changing beauty of our garden for yourself.
We sincerely hope that our paths will cross someday.
Facilities & Services
| Wi-Fi | Available |
|---|---|
| Wi-Fi Fee | Free |
| Pets | Not allowed |
| Onsen (Hot Springs) | Available |
Charges
| Service Charge & Taxes | Service charge included Consumption tax not included Onsen tax (¥150 per person) not included *Rates may vary during peak periods such as New Year, Golden Week, and Obon. |
|---|---|
| Standard Rate Plan | Dinner and breakfast included (per person) |
| Children's Rates |
Ages 10–12: Dinner, breakfast, futon, and amenities — ¥12,000 Ages 7–9: Dinner, breakfast, futon, and amenities — ¥10,000 Ages 4–6: Dinner, breakfast, futon, and amenities — ¥6,000 Ages 0–3: Free *Optional dinner: ¥3,000 |
| Payment | Cash and credit cards (Visa, Mastercard, American Express) |
| Cancellation Policy |
2–3 days before arrival: 30% of the accommodation charge 1 day before arrival: 50% of the accommodation charge Day of arrival: 100% of the accommodation charge |
| ATM International cards can be used to withdraw Japanese yen at the nearby 7-Eleven Seven Bank ATM. |
7-ELEVEN (Seven Bank ATMs)
Seven Bank ATM Address : 1-10-14 Shinko, Otaru, Hokkaido 047-0152, Japan Google Maps |
Contact Information
| Property Name | Otaru Kourakuen |
|---|---|
| Area | Asarigawa Onsen, Otaru, Hokkaido |
| Address | 5-18-2 Shinko, Otaru, Hokkaido 047-0152, Japan |